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Kontakt

Contact ArtVault Studio

Have a question about a custom artwork, a size, or an existing order? Use the contact form on this page or contact us below.

Email: artvaultstudioshop@gmail.com
Phone: +86 177 8855 7141

What to include

For a new artwork: the subject, preferred size or digital resolution, and any special requests.
For an existing order: your order number and a short description of your question.
If you need the artwork for a particular date, include that date so we can discuss feasibility before you order.

Check the selected product's details and checkout price before placing an order. Contact us first if you need an unusual size, a complex composition, or clarification about the finished format.

View custom portrait sizes and prices · Compare painting dimensions

See our contact information, shipping policy and refund policy.

Frequently asked questions

Because each order is made for the buyer, finished custom artwork is not returnable unless it arrives damaged, defective, or materially different from the approved brief. If the reference photo is not usable, we will contact you before production begins.

One minor pre-production revision is included for composition or detail corrections. Larger changes, a new reference photo, or a different size may require a new quote before production continues.

Yes, simple combinations are possible when the reference photos are clear. Upload the best photos and write exactly what should be changed. Complex compositions or recreations are reviewed before production and may need a custom quote.

This is a made-to-order custom artwork service prepared from your reference photo. Hand-painted canvas originals, printed formats, unusual sizes, and complex backgrounds are confirmed or quoted before production.

Yes. Add notes about background, clothing, expressions, colors, or details when you place the order. We will follow the approved brief and contact you if the requested change is not practical from the photo supplied.

We review your photo and order notes before production starts. If the photo, size, or composition needs adjustment, we contact you first. One minor pre-production correction is included.

Select a size on the product page to see the checkout price. Payments are handled through secure Shopify checkout. Custom-size, hand-painted canvas, or complex requests are quoted before production; we do not ask customers to pay outside Shopify.

Country/Region

Sprache

Country/Region

Sprache

Kontakt

Contact ArtVault Studio

What to include

Frequently asked questions